What measurement should I provide?

• If you're ordering a custom rod only, give us the exact length you want. • If you're ordering a custom rod with top mount brackets, give us the bracket-to-bracket size. • If you're ordering a custom rod with rear-pin or screw-on brackets, give us the full closet opening. Walls are rarely perfectly straight, so measure exactly where the rod will sit. We account for bracket thickness so everything fits the way it should.

What kind of tolerance do you allow when making the cut?

You'll end up with about 1/16" of total play (1/32" per side). If you're unsure of your measurements, it's safer to err slightly smaller. A rod that's too long won't fit.

How clean of a cut can I expect?

Our water-cooled industrial band saw makes a straight, square cut every time. We then deburr both the inside and outside by hand. What you get is a rod that's ready to install—no cleanup needed.

Why can't I just cut it myself? Wouldn't I save some money?

Fair question—but what's your time worth? Even assuming your cut is square, between measuring, cutting, and cleaning up the edges, it adds up quickly. We handle the hard part so you get a clean, accurate result without giving up your weekend.

What diameter is the rod?

32mm, which is just under 1-5/16". The wall of the tube is a sturdy 1mm thick.

How much weight can it handle?

In our own real-world testing: a 4' span held 63 lbs with 1/16" of sag, a 5' span held 79 lbs with 1/8" of sag, and a 6' span held 95 lbs with 1/2" of sag.

Will I need a center support?

Up to about 5' the rod is very solid on its own. Around 6' you may see slight sag under heavy loads, so we recommend a center support for longer, fully loaded spans.

How does this compare to a telescoping rod?

Telescoping rods use thinner overlapping tubes, so they flex more and hold less. They also have a bump in the middle where the tubes overlap, which catches hangers. Ours is one solid piece of steel: stronger and cleaner looking.